What currency are the prices do I see on the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2 business days for your order to be shipped. Once shipped, an email with the tracking information will be sent via email.
If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org.
How do I return a product?
All orders placed are final sale. There are no refunds or cancellations once the order has been placed.
Can I cancel my order?
Once you place your order, it cannot be canceled. All orders placed are final sale. There are no refunds or cancellations once the order has been placed.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.